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Backups & restoring your website

211 views Published 27 Mar 2026 Updated 10 Sep 2026

Automatic Daily Backups

Every Gravity Host account is backed up daily using JetBackup. Backups are taken every day and kept off-site, giving you a safety net if anything goes wrong. JetBackup lists every date you can restore from, so open it to see exactly what is available for your account.

How to Restore a Backup

  1. Log in to cPanel from your dashboard
  2. Find JetBackup 5 in the Files section
  3. Choose what to restore:
    • Full Account — restores everything (files, databases, emails, settings)
    • Home Directory — just your website files
    • Databases — individual MySQL databases
    • Email Accounts — email data and settings
  4. Select the backup date you want to restore from
  5. Click Restore and confirm

Downloading a Backup

You can also download backups to keep a local copy. In JetBackup, click Download instead of Restore. The backup will be prepared and available as a download link.

Tips

  • Always take a backup before making major changes to your website
  • If the date you need is not in the list, contact support before giving up — ask us and we will check what can still be recovered
  • You can also create manual backups in cPanel under Backup Wizard
JetBackup 5 backup management in cPanel

JetBackup 5 in cPanel — restore files, databases, or email from daily backups

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