Automatic Daily Backups
Every Gravity Host account is backed up daily using JetBackup. Backups are stored for 7 days, giving you a safety net if anything goes wrong.
How to Restore a Backup
- Log in to cPanel from your dashboard
- Find JetBackup 5 in the Files section
- Choose what to restore:
- Full Account — restores everything (files, databases, emails, settings)
- Home Directory — just your website files
- Databases — individual MySQL databases
- Email Accounts — email data and settings
- Select the backup date you want to restore from
- Click Restore and confirm
Downloading a Backup
You can also download backups to keep a local copy. In JetBackup, click Download instead of Restore. The backup will be prepared and available as a download link.
Tips
- Always take a backup before making major changes to your website
- If you need a backup older than 7 days, contact support — we may be able to help
- You can also create manual backups in cPanel under Backup Wizard
JetBackup 5 in cPanel — restore files, databases, or email from daily backups