Welcome to Gravity Host ("we", "us"). These Terms govern your use of our hosting, domains, and website services. By using our services, you agree to these Terms. If you disagree, please do not use our services.
We offer:
Details are on our website and in your client area.
You agree to:
You are responsible for all actions under your account.
You must not use our services to:
We may suspend or terminate accounts violating these rules.
Fees are due as shown in your client area. We accept card, PayPal, bank transfer. Late payments may lead to suspension. Prices include VAT when applicable.
30-day money-back guarantee on hosting plans. Domain registrations and completed professional services are non-refundable. Cancel recurring services in your client area with 30 days’ notice.
We aim for 99.9% uptime but cannot guarantee against all outages. We are not liable for losses due to downtime beyond our control.
We process your data per our Privacy Policy (GDPR compliant). You are responsible for your website content and hosted data.
We may terminate for non-payment, abuse, or Term violation. After termination, data may be deleted after 30 days.
To the fullest extent allowed by UK law, we are not liable for indirect or consequential losses. Our maximum liability is the amount you paid in the last 12 months.
These Terms are governed by the laws of England and Wales. Disputes are resolved in UK courts.
We may update these Terms. Updated versions will be posted here with date. Continued use means you accept changes.
Questions? Use our support portal or email support@gravityhost.co.uk.